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Consulting|Technology|International business

Importance of communication skills

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We see this happen all around us but we turn a blind eye to it – either due to our constraints or due to our necessities or both.

Email communication is possibly one of the wonders of the world – in my opinion. The truth comes out and its hard to lie on the written medium. We can get away by saying things but when we put it down in words, it stays put. During my stay at TCS, someone had remarked that emails sent out with official company domain name would be treated as legal and valid.

People need to improve communication skills. If you cannot convey what you think, its hard for the other person to understand what you are trying to convey. Interpersonal skills are equally important and sufficient trainings are not being conducted by organizations esp. in India to stem this problem.

Technical manpower can be got albeit at a compromise when it comes to their communication skills. Attitude of the same people can again not be changed once they are on the rolls and hence it is critical we think beyond the traditional technical capabilities of individuals.

As demand for quality manpower goes up esp. in a IT service boom industry such as India, it will become imperative to screen for candidates with good communication skills. Managers need to sensitize themselves on this aspect and act accordingly. Most candidates don’t even make the effort at improving their communication skills – this is going to lead to big problems in the future.

Caveat Emptor – companies beware!

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Written by Naveen Athresh

February 3, 2007 at 11:59 am

Posted in Human resources

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