Consulting|Technology|International business

Restaurant businesses in Bangalore

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Its no secret that the food joint business in bustling cities such as Bangalore is a sure shot recipe for a good business plan. Is this bound to succeed. I doubt it though. One needs to deal with quite a few factors to ensure a good restaurant business.

Recently, we have been to quite a few outlets where I tried out the savories. In Chennai, you have the Sarvana Bhavan – which is quite popular with myriad outlets in various parts of the city. Similarly, in Bangalore, you have the Shanti Sagar’s and the MTR’s.

There are primarily 4 segments of these food joints/restaurants.

Segment A belongs primarily to the outlets such as Shanti Sagar etc. where one needs to stand and consume food and its for the busy office goers and college goers. Hygiene etc. is pretty ok in these places though drinking water is not recommended as a general rule ex: The Darshini’s of Bangalore etc. These are usually self service type restaurants to lower operating expenses/costs. They also double up in the evenings with a chat corner to serve yummy stuff such as Bhel Puri, Masala Puri, Pani Puri etc.

Segment B belongs to the places such as Shanthi Sagar where one gets to sit and consume food. Hygiene and food quality is better and service is also much better. These would also have a chat corner serving the same stuff as above and in most cases, serving Pav Bhaji etc.

Segment C belongs to the places such as Tandoor (MG Road), Samarkhand (An Afghani restaurant on Queen’s road), Angheti (a North Indian Punjabi style dhaba ambience – Queen’s road), Gufha (a cave type ambience with dark interiors – Jayanagar), Civet (A Thai restaurant at ITPL Bangalore), 3 quarter Chinese (Church street, off MG Road) etc.

Segment D belongs to the 5 star restaurants and the 7-star restaurants such as the Taj, The Oberoi, The Leela Palace etc. where the upmarket people typically frequent.

Whatever be the inherant business design, in all, the quality of food, overall hygiene, service levels, customer satisfaction, taste of food served to cater to various palates, the ambience all play a major role in deciding if the food joint is going to be a success or not.

While the food business definitely has a higher probability of success, if one were to ignore any of the crucial metrics in service quality levels, they will not stay in the restaurant business for too long.

Having said all this, Bangaloreans are famous for eating outside aka the Gujarati’s in Bombay. Employing a decent workforce to cook (an Udupi restaurant is better off employing people from Udupi to cater to the palates of those interested in Masala Dosa and an Afghani restaurant is better off having at least 1 person knowledgable in Afghani cooking as a head chef). In other words, placing the right people in the right places. Costs can be made affordable to customers by going for volume in attracting larger crowds but this in turn means a larger initial fixed cost of choosing a good place in the center of the city with a decent size to accomodate those large crowds. Many people in the restaurant business make the mistake of trying to locate their restaurants far off from the cities and while it is a good strategy to lower costs, people would find it that much more difficult to visit those eateries if they are to frequent them often.

Choice of location, choice of cooks, choice of which palate to target, choice of ambience, choice of the segment of the population to target etc. all play a major role in the success of these Segments of restaurants.

Written by Naveen Athresh

September 9, 2007 at 5:09 pm

4 Responses

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  1. hi
    was a good piece of information


    October 31, 2008 at 11:43 am

  2. Hi there is some more list of restaurants in bangalore see here
    restaurants bangalore


    March 26, 2009 at 5:54 pm

  3. never knew that restaurants are classified this way. this is awesome article


    September 14, 2009 at 8:28 pm

  4. With this restaurant management system, with inventory and accounting look modern and surprise your customer by sending invoice using SMS.

    Rahul Saxena

    January 9, 2016 at 4:32 pm

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